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1187 ORDINANCE NO. / ~ ~/ r AN ORDINANCE TO ESTABLISH A GRIEVANCE PROCEDURE FOR HANDICAPPED CITIZENS WHO WISH TO FILE A COMPLAINT WITH THE CITY OF WEST MEMPHIS IN REGARD TO CITY OF WEST MEMPHIS HANDICAP RESTRICTIONS. WHEREAS, the handicapped citizens of West Memphis need a procedure whereby they may file complaints regarding handicap restrictions; and WHEREAS, the administration of the City of West Memphis does not wish to de- prive any citizen of municipal services; NOW, THEREFORE, BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY OF WEST MEMPHIS, ARKANSAS, THAT: Section 1. If a citizen has a complaint, they must: File their complaint, in writing with the City Personnel Director, or, call the City Personnel office. A grievance form will be furnished upon request. If a citizen needs assistance in preparing a grievance, Personnel will assist l them in doing so. If it is difficult for them to come to Personnel, a form will be mailed to their address and they may return it by mail. Section 2. Grievances concerning hiring practices, terminations and promotions within the City must be filed-within 15 days of the date of action. The Personnel Director will reply in writing to the .grievant within 15 days. Within 10 days of receipt of the written response, the citizen may appeal- that decision to the Mayor of the City of West Memphis. The Mayor will then review the grievance and respond, in writing, within 20 days. If the citizen is not satisfied after the Mayor's written response, the citizen may appeal, in writing, within 10 days to the City Council . The City Council will respond, in writing, within 30 days. Section 3. All ordinances and parts of ordinances in conflict with the pro- visions of this ordinance are hereby repealed. Section 4. It having been found and determined by the City Council of the City of West Memphis, Arkansas that there is an urgent need by the citizens of the West Memphis for this grievance prodecure, an emergency is hereby declared to exist, •• .r and this ordinance being necessary for the preservation of the public peace, health, safety and welfare of the citizens of west P4emphis, Arkansas, shall be in full force and effect from and after the date of its passage and approval. APPROVED this ~ day ~fl ~ITY.e'.F_~is~t~"le C1PI~IiMF- Muc ~s. c4aa ,~k 'oo ~ r