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1316RESOLUTION NO. 13 1 ~ WHEREAS, the City of West Memphis, Arkansas is desirous of ~ undertaking community improvement activities with funds available under the provisions of Title I of the Housing and Community Development Act of 1974, as amended; and WHEREAS, the City recognizes that citizen participation is an essential ingredient in the planning process that precedes effective implementation of meaningful community improvement activities; and WHEREAS, there has been prepared a Citizen Participation Plan, Amendment Number One to guide the involvement in the Community Development Agency effort and said plan has been reviewed at this meeting of the City Council. Naw, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF WEST MEMPHIS, ARKANSAS: 1. That the Citizen Participation Plan, Amendment Number One, Community Development Agency, dated January 1993, be and hereby is approved as the guiding document by which the Community Development Agency shall implement the citizen participation process. 2. That the City Clerk be and hereby is directed to file a ~~ copy of this Plan with this resolution in the official journals of the actions of the governing body. 3. That this resolution shall take effect immediately. ATTEST: SaniLnrU ~. 1 ~. l G Q 3 ~,~ Date Passed RECEIVED CIiY CLERK OFFICE DATE /- /cf -g3 ~ 9 , 30 ~.,,,L, ~ CITIZEN PARTICIPATION PLAN Amendment Number One January 1993 tr Community Development Agency West Memphis, Arkansas CITIZEN PARTICIPATION PLAN Amendment Number 1 Community Development Agency West 1'femphis. Arkansas ~Mr Table of Contents Pace Introduction ........:.............•------.................... 1 I. Submission of Viers and Proposals ...................... 4 II. Program Information ................................... 5 III. Technical Assistance .................................. 8 IV. Public Hearings ....................................... 10 Y. Complaints ............................................ 12 CITIZEN PARTICIPATION PLAN Amendment Humber One Community Development Agency West ?temphis, Arkansas The purpose of the Citizen Participation Plan is to describe the active role the Community Development Agency seeks for its citizens in the planning and implementation of community development activities, the types and timeliness of information and program materials that the Agency will make available to interested citizens, and the system the Agency will utilize in effectuating its citizen participation objectives. This Citizen Participation Plan - Amendment Humber One dated January 1993 will replace the Citizen Participation Plan dated April 1988. The Community Development Agency has recognized in the past that citizen participation and timely advice from those most affected by community improvement projects and activities, namely . the low and moderate income persons identifiable population segments within the lower income group, such as the elderly, female headed households, large families, minorities, and handicapped, are essential ingredients in the planning process that is intended to precede the effective implementation of meaningful community improvement projects. As indicated in the past applications to the U. S. Department of Housing and Urban Development, it has selected projects and activities that to the greatest extent feasible are directly beneficial to low and moderate income persons in the - 1 - The Citizen Participation Plan is divided into five parts which describe the City's adopted methods for citizen involvement, as follows: I. Submission of Views and Proposals - II. Program Information III. Technical Assistance IV. Public Hearings V. Complaints - 3 - 6 I. SUBMISSION OF VIEWS AND PROPOSALS The Community Development Agency actively encourages at anytime the submission of views and proposals regarding any aspect of the Agency by any interested citizen and especially solicits them from persons residing in the various geographic areas of the City in which Community Development Agency activities are being undertaken. This solicitation is directed especially toward low and moderate income persons and members of identifiable population segments within the lower income group, such as the elderly and handicapped, female headed households, large families and minorities. The encouragement of submission of views and proposals involves, as a minimum, the following areas: (1) Directly to the Community Development Agency during the planning period prior to the public hearings on the Final Statement; (2) To the Agency concerning any program amendments; <3) To the'Agency through the public hearings; and t4) At the target area or other meetings that may be scheduled from time to time to be concerned with specialized aspects of the Community Development Agency. As indicated, views and proposals may be submitted at any time and will receive the Agencys prompt attention. While the majority of concerns as described above are obviously with the planning and development of proposals for future activities, the same degree of citizen involvement in the submission of views and proposals is solicited with regard to program implementation of current year projects and activities, and concerning any amendments to the program that might be proposed. - 4 - II. PROGRAM INFORMATION In developing the Citizen Participation Plan, the Community Development Agency recognizes that citizens have an advisory role in the planning, implementation and evaluation of the Community Development Agency programs. In order for the citizens to be in a position of effectively playing the advisory role, it is necessary for them to have information. Moreover, the information is to be both adequate and timely. As has been the case during the life of the Community Development Agency. West Memphis intends to make all relevant program information available to the citizens of this community. There is a special concern with the provision of timely information to low and moderate income persons and to those residing in the neighborhoods in which Community Development Agency activities are being undertaken and/or are planned to be undertaken in the future. Information will be made available through a variety of sources and efforts. All public notices required under the ~ programs will be placed in the West Memphis Evening Times. The City will also attempt to have news articles and feature stories published in the newspaper. At all public meetings and public hearings, the Community Development Agency will provide pertinent information relative to that meeting including the amount of money which the Agency is eligible to receive, a discussion of applicable program requirements as published in the Federal Register, a discussion of eligible and - 5 - a ineligible activities, the meaning of the program ob3ectives of providing maximum benefits to persons of low and moderate income, housing assistance needs and the provision of housing assistance, and the anticipated impact on the environment that would stem from the undertaking of various kinds of community development projects and activities. Thus, all important and relevant information rill be made available at each public meeting and each public hearing. The Community Development Agency will pr•avidQ iar dull and timely disclosure of all its program records and information consistent, however, with applicable State laws regarding personal privacy and obligations of confidentiality. All documents and other program information relative to the Community Development Agency programs rill be made available in the Agency office at City Hall. This office is accessible to the handicapped and, therefore, this special group rill be able to have easy access to relevant program information. ,, At the present time, all documents pertaining to the programs V are written in English; and, moreover, all information disseminated orally at public hearings and public meetings customarily is in English. The Community Development Agency has surveyed available information with regard to ethnic groups residing in the City; and, on the basis of this evaluation, the Community Development Agency has determined that it is not essential to translate program materials into any language other than English. However, if an individual whose native tongue is other then English and who does not adequately comprehend English should approach the Community - 6 - Development Agency rith a request far information, the Community Development Agency rill obtain the assistance of an able translator to assist in providing requested information and advice. The same type of assistance rill be available to the deaf: upon request, the Community Development Agency rill secure the services of a person skilled in sign language to assist in communicating on a one-to-one basis rith any deaf person. These special communicative services rill be available to individuals upon request. In order to assure that relevant program information is available to the handicapped, it shall be available on the ground floor of City Hall, rhich is accessible to the handicapped. - 7 - III. TECHNICAL ASSISTANCE In order to facilitate citizen participation in all aspects of the Community Development Agency programs, the staff involved in the programs rill act principally as the coordinators to concerned citizens and/or groups through the provision of technical assistance and information. Through the same coordinators, additional technical assistance and information rill be provided by other City personnel, the Mayor and City Council, the Program's Consultants, or other knorledgeable persons. All technical assistance rill be made available in a timely manner and at a sufficient level of content to be meaningful for the group or person to rhom it is directed. The Community Development Agency and its consultants rill provide technical assistance in order to enhance the position of interested citizens seeking such assistance and to assure that they rill be influential instruments in the citizen participation _ri. process. If any groups or persons residing in the various geographic areas of the community in rhich activities are being undertaken, or any person of for and moderate income or an identifiable population segment rithin the loner income group should request technical assistance, the staff rill provide such assistance in a timely and sufficient manner. To the extent necessary, the Community Development Agency may involve its consultants in the provision of this technical assistance. - 8 - ~, In summary, technical assistance will be provided in whatever manner possible or necessary in order to assure that affected citizens and/or citizen organizations may participate actively and meaningfully in the planning, implementation and evaluation of the Community Development Agency programs. Because of the complexity of the programs and the regulations and requirements, the Community Development Agency itself will determine the type and level of assistance that is appropriate in each case. - 9 - +~- IV. PUBLIC HEARINGS As described earlier, the Community Development Agency will conduct timely public hearings at various stages in the planning and implementation of the programs. As a minimum, the Community v- Development Agency will conduct tro public hearings to consider the development of needs and a review of proposed activities. A review of program performance will be presented at the hearing to discuss needs. Notes and information will be developed at any neighborhood meetings that might be held and this information will be presented by the Community Development Agency staff at the formal public hearings. Transcripts or minutes of the formal public hearings will be prepared and these shall be retained in the permanent files of the Community Development Agency. All public hearing minutes rill be prepared and these shall be retained in the permanent files of the Community Development Agency. All public hearings rill be formal ~-,. meetings convened for a stated purpose, conducted in a manner that rill provide for adequate presentation of information and opportunities for citizen response and input. Records of the public hearings including the transcript of minutes rill be available for public revier and inspection during normal business hours, tionday through Friday in the Community Development Agency office at City Hall. Public hearings rill be held primarily at City Hall, a location cell knorn and readily accessible to all persons, including the - 10 - f handicapped. Other locations may, hoxever, be designated for one or more special purpose hearings if circumstances xarrant. The notice of the public hearings rill be published at least five (5) days prior to the date of the public hearings, and this ~. publication rill be in the West Memphis Evening Times. In order to increase the exposure of these notices, they xill be published in easily readable type and located in the non-legal section of the nexspaper. If the Community Development Agency should amend or revise the programs at any point in time, it rill conduct at least txo public hearings and carry out all other aspects of the citizen participation process as described in this Plan. - 11 - V. COMPLAINTS While the Community Development Agency hopes that the complaints on the programs will be few in number and minor in scope, the Agency recognizes that certain citizens may feel the need to register a complaint. Complaints may be offered to the Agency in ither oral or written form. The Community Development Agency will e provide timely responses to all complaints. Written complaints will receive written responses within fifteen (15) working days after receipt. The Community Development Agency's written response rill state the reasons for the action being taken, indicate that the Agency has carefully considered the citizen's complaint, and will offer a resolution to the problem. The purpose of promptly and adequately responding to complaints is to elevate citizen satisfaction in the Community Development ~` Agency programs. - 12 - t